Privacy Policy

Last updated: September 16, 2026

Nightingale Garden Ecology ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or get in touch with us for ecological garden design and landscaping services.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Dr. Josh Nightingale (Nightingale Garden Ecology).

1. Information We Collect

We may collect and process the following data about you:

• Contact Information: Name, email address, phone number, and postal address/garden location provided when you fill out our contact form or communicate with us regarding services.

• Project Details: Information about your garden, project requirements, notes, and photographs discussed or shared during consultations.

• Technical Data: Standard internet log information and visitor behavior patterns collected via Google Sites.

2. Cookies and Google Services

Our website is hosted on Google Sites. Google uses cookies and similar technologies to ensure the secure and reliable operation of the platform, analyze traffic, and improve user experience.

• Essential cookies are required for the basic functionality of the website.

• Depending on your interaction, Google may collect standard log and telemetry data.

For more information on how Google collects and processes data, please review Google's Privacy & Terms.

3. How We Use Your Information

We use information held about you in the following ways:

• To respond to enquiries submitted via our contact form or direct email.

• To provide quotes, plan consultations, and carry out agreed ecological garden design and landscaping work.

• To manage our internal business administration and keep secure records of completed or ongoing work.

Note: We do not use your contact details for general marketing, newsletters, or promotional mailing lists.

4. Legal Basis for Processing

Under the UK GDPR, our legal bases for collecting and processing your personal data are:

• Performance of a contract: Processing is necessary to take steps at your request prior to entering into a contract, or to fulfill our obligations under an agreed contract for services.

• Legitimate interests: Processing is necessary for our legitimate business interests in responding to client enquiries and running our professional ecological services.

5. Data Sharing and Disclosure

We treat your personal details with strict confidentiality:

• No unauthorized sharing: No personal details are ever shared with anyone else without your explicit permission.

• Contractors: If specialized work requires bringing in external contractors, we will always ask for your permission before passing your contact details or project specifics on to them.

• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security and Retention

• Digital Security: All client contact details and project records are saved in a secure digital format protected by robust security measures.

• Retention: We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.

• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate or complete information you think is incomplete.

• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

8. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or want to make an enquiry regarding your data, you can use our website's contact form.